Customer Success Manager (m/f/d) Nice Regiondo

Jochen Schweizer mydays Group

10.000
experiences

500
Employee

20
Nations

Location
Nice

Workspace
Booking Solutions

Employment type
Full-time

These experiences are coming towards you

Be it tourism destinations or city guides, trampoline parks, museums or
leisure parks: We’re operating in an industry with an enormous market
potential – and lots of adrenalin! With our innovative software solution, we
digitize providers of events and experiences. We enable them to distribute
their offer through their own website as well as external portals such as
Expedia, GetyourGuide, Musement or Viator.

Our goal is extensive growth of our customer base all over Europe. That is
why we’re looking for you, to support our French clients.

What awaits you:

  • Competent support of the French market at our headquarters in
    Munich
  • Consulting and coaching of our B2B customers
  • Active support of our clients in achieving their strategic goals
  • Design and further develop KPI-driven Customer Success
    Management processes
  • Responsibility for the high acceptance and optimal use of our
    software
  • Collect and analyze customer feedback and develop appropriate
    optimization proposals
  • Close, cross-functional collaboration with the Product, Sales,
    Support, Marketing and Development departments

You bring these qualities with you

  • A degree in (Business) computer science or IT management.
    Alternative: a completed education in computer science or a
    comparable technical field.
  • Very strong communication skills
  • Motivated, solution-oriented, efficient way of working
  • Flexibility, resilience, empathy and team spirit
  • Excellent knowledge of French
  • Basic knowledge of written and spoken English
  • Know-how in the Saas area or in the trainer/support area desirable

  • An attractive compensation package, which includes a competitive bonus scheme based on performance   ​
  • A well-structured onboarding plan comprising virtual sessions to meet the international team and on-the-job training   ​
  • Access to LinkedIn Learning, an e-learning platform that offers more than 16.000 video training in 7 languages   ​
  • A team of very ambitious people who want to revolutionize the leisure Industry and become the number one booking platform in Europe ​
  • Flexible working hours, with the possibility to work from home at your convenience ​
  • We like to celebrate our successes with regular meet-ups and team get-togethers ​
  • An office just a stone's throw from the sea! Nearby there is also the airport, with very convenient access to the highway and public transports 

Discover more about working at Regiondo here!

What we can offer you

The benefits listed may vary depending on the location.

Company pension scheme

Not an exciting, but important topic: We will top up your pension with a company pension scheme (bAV)

Food & Drinks

Daily fresh fruit, great coffee and all you can drink water dispenser

Employee discounts

A personal „experience card“ with an annual credit of approximately 500 €

Sport programs

Among other things joint training sessions and - optionally - a free gym membership (Body & Soul)

MVV Jobticket

use public transportation - with the discounted annual ticket

MyShares

The ProSiebenSat.1 Group's employee stock option plan

Personal development

Coaching, seminars and training at the ProSiebenSat.1 Academy

Discounted travel offers

Travel offers which are bookable only by tourism professionals, e.g. at PepXpress and Sun Promotions

About us

Regiondo is a dynamic, fast-growing international start up base in Nice. Founded in 2011 our company is an independent subsidiary of the Jochen Schweizer mydays Group.

With our innovative software solution, we digitize providers of events and experiences. With our fast-growing SaaS business, Regiondo GmbH, we have made it our goal to achieve extensive growth all over Europe.

Are you ready for the next step?! Then apply today and send us your application including your salary expectations and your notice period.