Our purpose
In an increasingly digital world, we create real-life experiences that bring people together and create unforgettable moments. At JSMD, you don't just push numbers around or spend your time without a deeper purpose. At JSMD, a subsidiary of ProSiebenSat.1 Group since 2017, you create real emotional added value for millions of people.
Your impact
- Customer hero: You process customer inquiries, complaints and partner invoices - with our innovative ticket system, you are ideally equipped to create real added value.
- Ticket mastermind: You will be responsible for the entire ticket volume in the exciting area of travel - it's guaranteed never to be boring!
- Your skills in focus: Use your strong communication and organizational skills to process tickets to provide the best experience for our customers and partners.
- Support professional: Whether in writing or on the phone - you provide our hotel partners with competent support and impress them with your solution-oriented manner.
Your expertise
- Curiosity and willingness to learn: You are open to familiarizing yourself with various internal systems and quickly find your way into new topics.
- Independence: Taking responsibility is in your blood and you enjoy working independently.
- Communication and team spirit: Whether talking to customers, partners or colleagues - you score points with clear communication and a team-oriented attitude.
- Stress resistance: Even in hectic situations, you maintain an overview and take a structured approach to challenges.
- Diligence and organization: You work in a precise and organized manner and never lose sight of the big picture.
- Modernity: You are looking for an environment that suits you - innovative, progressive and inspiring.
